This Aspen Hill, Maryland replacement window customer came to Wheaton Door & Window, www.wheatondw.com, because of their excellent customer service record. Read on to see why...
"We wrote to you last November expressing our great dismay at the confusing process of scheduling/installation, a delay we experienced with our large order of replacement windows (17). I asked for your assistance in helping us join the scores of satisfied customers of Wheaton Doors and Windows. I am imagining it was you that was responsible for sending Gil Clark my way. He was an answer to my desperate plea for help. He conveyed concern and better yet, action. Although production timelines were still delayed, I felt there was a real person caring about this enormous project. The impact it had on me and my family, he made the difference! We also had a terrific crew. They worked SO hard for 12 hours on a freezing day, well into dark. Although, understandably some exterior/interior finish up caulking was missed, that was taken care of easily and quickly. We surely do stand in the crowd of satisfied customers and would not hesitate to refer friends. Hats off to Gil Clark and Roger's crew." Replacement window customer, Aspen Hill, Maryland
To find out more about Wheaton Door & Window and replacement windows go to www.wheatondw.com.